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faqs.
We typically process and ship all orders within 3-5 business days of the order date but
can take slightly longer during holidays. We utilize a combination of USPS Ground, UPS
Ground, and FedEx Ground to ship our boxes. While most boxes are shipped
separately, orders with multiple items may be shipped together. Most customers receive
their boxes within 1-2 weeks from the order date. You will receive tracking info when your box is headed your way!Part of the experience of our mail mystery boxes is opening items that are unknown to
us. Once these packages are opened, that experience can no longer be experienced by
anyone else. Therefore, all sales are final, and we do not offer any refunds, returns, or
exchanges.Yes, millions of packages every day are unclaimed, or deemed undeliverable for
reasons such as a wrong address, no forwarding address, being delivered to the wrong
address, or just simply never picked up from the postal carrier in the given time frame.
Along with customer returns, these packages are not general mail. They are a collection
of return-to-sender packages from various online retailers for the above reasons, and
therefore the property of those companies.Most unclaimed and returned packages are auctioned off to the highest bidder, and
luckily, we were able to secure contracts with various suppliers that allows us access to
these packages.All of our boxes are insured, so if this happens, don’t worry! Send us an email
at info@fundelivered.com with your order number to let us know, and make sure to file
a claim directly with the mail carrier.Not currently but we are working on having international options so follow us on social media for updates.
Please send any business inquiries, partnerships, and collaboration requests
to collab@fundelivered.comWhile the packages typically contain completely random things, previous customers
have found just about anything and everything. These items include but are not limited
to: Electronics like wireless headphones, computer accessories, phones, gadgets, LED
lights, and signs, books, records, toys and games, clothing items and accessories,
jewelry, shoes, beauty products, personalized items, fad gift items, tools, home décor,
knock-off items, name brand items, adult items and much more. Think: if you have seen
it for sale online, it could be in our packages!While we do not recommend buying our boxes to resell the contents for a profit, people
have found some valuable items. Instead, we encourage our customers to focus on the
fun experience with an opportunity to find some treasures inside!No. Since we do not open them, we cannot guarantee value on our mail mystery boxes.
lifecycle of a mail package
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